AAA Approved Towing in Eastern Connecticut

Has your car battery given up? Are you locked out of your vehicle? Oftentimes, this can lead to you having to wait for help for hours, alone in the cold. But it doesn't have to be this way! Mal's Auto & Truck Repair Inc. will quickly send one of our fleet vehicles to you, 24 hours a day, seven days a week.

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All services available 24/7

Our skilled mechanics are able to fix your issue right there on the road. Whether you need roadside assistance or you need your vehicle to be towed, we offer our comprehensive services all hours of the day - we never sleep! Providing a rapid and reliable service whenever you need it is how we maintain our exceptional reputation.

The shop of your choice

Not only can our AAA approved tow service get you to our repair shop, but we are also prepared to tow you to any other shop of your choice.

Whatever you choose, we will get the job done fast, leaving you to get on with your day without having wasted it waiting around.

Our services

Our AAA approved services Include:

→ 24/7 roadside assistance

→ All vehicles towed

→ Lockouts

→ Jumpstarts

→ Battery service, including testing the battery

Delivery of vehicle to our garage or to the repair shop of your choice

See our services page for a partial list of repairs and services we provide

We Won't Leave You Out In The Cold!

Malcom was simply excellent in helping me out in a dire situation. Quick, efficient, friendly, and very helpful!

Lucas Altmann
The men who gave me a tow Wednesday evening were great. Very friendly and great service.

Baz Trading
So my truck had a hiccup today and my insurance company assigned Mal's. Uhm it was super muggy and darned near meltdown degrees today. The confirmation text said the driver would arrive within 60 minutes. Well 54 minutes later, Kyle arrives. Too cute with his safety uniform on. He had the nicest personality and soo personable. He explained everything step by step and had the truck up on the flatbed, lickety split. We had a really pleasant conversation on the way.. Just based on this experience, I would recommend Mal's without reserve. Oh did I mention this was the CLEANEST tow truck I have ever seen, in my life. Good luck with your baby to come... She will be beautiful, smart and sweet. JRH 😉

Marsha R McGehee
I would like to thank Mal’s Auto & Truck Repair for being an honest business. My family members were travelling through Connecticut heading to a funeral down south. My car broke down late night on 95 close to Old Saybrook. We called AAA and they named Mal’s an approved auto repair center. Peter, the tow truck operator met us. He knew we needed a hotel so he dropped us of at one close by to Mal’s. That was really cool of him to do that. Next morning I spoke with Ed the owner and explained our situation with the funeral. He assured us he would have the repair done before noon, which he did, thank goodness. After that call we walked to the shop. We went into to the waiting area and the office manager, Amanda was incredibly hospitable and pleasant. She is also and honest woman too. We witnessed another customer overpay her for repair services. She had Harry her assistant run out and bring the customer back into the shop to give him his overage back. Amanda then offered us refreshments. Harry then asked if we needed a ride back to the hotel to get our bags realizing that it was almost check out time. We said absolutely and went and got our stuff. By the time we got back to Mal’s, my car was done. The service tech Mike met with me after a test drive and gave me detailed information on what was done to the car. The final price was extremely fair, if this was a shady establishment they probably would have charged double for service and taken advantage of our predicament. Mal’s is definitely not that type of business. I was very pleased with these guys, It was one of the best experiences I have ever had with any auto repair shop. These guys are definitely the best shop in Connecticut. It’s worth towing your vehicle the extra mile to get awesome service….Good Job!!!!

Mando De Pina
Excellent services very honest and profesional.

Alex Castro
I was in town for a girls weekend and came out to my car in am to find a flat tire! Mal's arrived in minutes and got the spare on in no time, then offered to repair tire and put back on even though the shop is closed on Sunday. Now I can drive safely home to New Jersey with no worries. Thank you Mal's for fast and friendly service!!!!

Brenda Walker
Professional, friendly service. My son broke down on his way to Groton and they had him and the truck back to our house (45 miles) in 2 hours. Flatbed service insured no additional damage to the drive train. Perfect! They do emergency towing 24/7.

SGTB William
the girl at the office amanda was super nice! they were all so nice and honest! they asked me if I wanted anything and gave me food and water! I recommended it!

Shanna Ryan
I got into a crazy car wreck yesterday, and Mals showed up to tow me. Normally I am very wiery of tow yards because of all the nonsense and fees that you sometimes deal with. After the near death experiance of the crash, and the chaos that insues Miguel the driver was super helpful. He was super professional and made everything so much easier. We drove 70 miles back to where I live with my car and he was a cool guy to talk to for the ride. The shop was super clean/organized/profession. Getting a tow isn't always a great thing but was the best experiance so far.

David Lannuccilli
My water pump failed on I-95 in Old Saybrook and I was towed by and serviced by Mal's. They made a very stressful situation tolerable with their prompt service. They dropped me off at a local motel and were quick to service and diagnose my car. Both the repair tech and the tow driver were kind and understanding. After the tow back to my mechanic in NJ, they dropped me off at my house. Great people and a great company.

Bill Carr
My car was dead as dead can be... Tim the service guy comes to my house and helps diagnose the issue (dead battery) and shows me how to remove the battery because BMW makes everything difficult. He leaves and I go to buy a new battery and when I return the trunk as closed..OMG no way to get in the trunk(which is where BMW stashes the battery).. I called Mal's and asked if Tim could come back and he does then he stays and helps me get back into the trunk and makes sure the car is ok before running off to the next job. I cant say enough about the GREAT SERVICE we received and how respectful and kind "Tim the road side guy" was to my wife and I. I owe that man a cold one.

Jay Garcia
Fast, efficient, and friendly. Thanks!!

Eleanor Wahlberg

Call Us Now

Mal's Auto & Truck Repair Inc.

Address
6 Center Road

Old Saybrook,CT

06475-4012

Contact Us
(860) 395-1214

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AAA Approved Towing in Eastern Connecticut

All services available 24/7

The shop of your choice

Our services

We Won't Leave You Out In The Cold!

Malcom was simply excellent in helping me out in a dire situation. Quick, efficient, friendly, and very helpful!

The men who gave me a tow Wednesday evening were great. Very friendly and great service.

Excellent services very honest and profesional.

Professional, friendly service. My son broke down on his way to Groton and they had him and the truck back to our house (45 miles) in 2 hours. Flatbed service insured no additional damage to the drive train. Perfect! They do emergency towing 24/7.

the girl at the office amanda was super nice! they were all so nice and honest! they asked me if I wanted anything and gave me food and water! I recommended it!

Fast, efficient, and friendly. Thanks!!

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